FAQ

In today’s world it’s super beneficial to have a website. There are many reasons for this, including:

• A website makes you look more professional.
• You can attract more customers and increase leads.
• You can provide more information to your customers and potential customers.
• It raises your brand awareness.
• It gives you a competitive advantage and helps you to stand out from the crowd.
• It allows you to engage with your customers building trust and loyalty.
• It provides you with an outlet to make more sales.
• It allows you to automate more tasks saving you time.
• Customers can access your site 24/7 even outside traditional working hours.

84% of consumers trust businesses that have their own website. (.IE Consumer Trust Survey 2020)

A third of SMEs believed their online presence has led to increased revenue. (Digital Health Index 2019).

About 79% of consumers said it was ‘frustrating’ when a business does not have an online presence. (IE Domain Registry Limited)

We build websites using WordPress. During our discovery call, we will go through the needs of your project or if you would like to tweak a current site, we will discuss that as well!

WordPress is the world’s most popular and widely used content management system.

Yes, we offer a website refresh/update on websites designed by us as well as other studios. We will go through all of the needs of your project in more detail during our discovery call.

Yes, there will be opportunities for revisions built into the agreed timeline.

If there is a need for additional revisions outside those outlined in the project scope, it’s no problem and we can discuss the additional revisions prior to implementing them to see if any additional fee needs to be added to the project. The price will depend on the type of revisions required and on how long it takes to implement.  

Yes! We are always available during any design process but if you would like continued support once your site is live or if you’re stuck with anything, we’re still just an email or phone call away!

We understand that you need to focus on the important things such as running your business so you can leave the maintenance to us! The level of support/maintenance and fee will be agreed in advance and can include anything from software updates, adding or updating content or inventory, performing general updates, etc.

All projects will vary depending on the requirements and complexity of the project. Each project is unique and as such timelines will differ depending on the type of website, number of pages, whether it’s an ecommerce or membership site, etc. At the start of each project we will discuss your requirements and agree an ideal launch date and work towards that. We also offer an expedited service for more time-sensitive projects for an additional fee. Before we begin any work we’ll ask you a few questions about your brand and the goals you want to achieve with this project, this will help to influence our process ensuring you get exactly what you’d envisioned, and more. There will also be multiple opportunities for revisions to make sure that you’re fully happy with your final design.

Yes! It is a collaborative process so communication is key! We will go through all of your requirements during our discovery call and you will also be kept up to date of the status of your project throughout the process. There will also be agreed opportunities to make revisions throughout.

You can book a free discovery call with us and we will go through everything you need in order to get started. Typically, knowledge of the type of website you are looking for, a vision for your business/website or any brand guidelines available is all helpful information to have. Once your contract is agreed and your initial invoice is paid, we will send you a questionnaire and schedule a strategy session.

Depending on the scope of the project, we typically book 1-3 months in advance. The good news is that this gives you plenty of time to prepare (determining the type of website you would like, type of content you want to use on your website, etc.). You can fill our our client application form here! If we’re the right fit, we will be in touch and will provide you with additional information.

We understand that everyone has unique requirements and therefore each project is a little different. During our initial call, we’ll discuss your current requirements, goals, and any specific needs. You will then receive a quote after this.

If you have a budget in mind we can discuss this and endeavour to provide options that may be suitable.

Yes.

We accept payments via bank transfer. Once we have agreed on your contract you will receive an invoice for your 50% deposit to reserve your spot then when the project is complete, prior to delivery of the final files, you will receive an invoice for the remaining 50%.

Anyone who is building a brand online. We work with a variety of entrepreneurs and emerging entrepreneurs who are looking to grow and scale their business online. If you have a service or product and want sell or promote it online we can help you!

Yes! We are currently based in Ireland but we are used to working between the different time zones!

Brand guidelines are a set of instructions that explain what your brand is about and how it works. It also includes important information on how to use your logos, brand name, colours, visuals and other brand elements to ensure your brand is applied consistently across all communications.

Brand guidelines should be flexible enough for designers to be creative, but exact enough to maintain standards and keep your brand easily recognisable.

Absolutely! Once we have the necessary information we can create these documents for you. These items are typically billed out at an hourly investment. Contact us to find out more information about these types of designs and add ons!

You can book here. We look forward to working with you!